AI workflow automation
Automations that run quietly in the background: capturing leads, updating records, sending follow-ups and preparing reports. AI handles the messy parts, like reading emails, summarising notes and drafting replies.
NewAI automation & API integrations
Hit backspace on busywork.
We connect the software your business already runs on, like Housecall Pro, QuickBooks and your CRM, then add AI where it saves real hours. Fewer clicks, fewer mistakes, faster follow-up.
- Built on official APIs
- Written quote before any work
- You own what you pay for
New booking automationExample workflow
- New job bookedHousecall Pro webhook
- AI summarises the job notesDrafts a confirmation message
- Confirmation text sentTwilio SMS from your template
- Invoice draftedQuickBooks Online
- Owner dashboard updatedGoogle Sheets
Runs in the background0 manual steps
Connects the tools you already use
Services
Less clicking. More getting done.
We find the repetitive work slowing your team down, simplify it, and hand what’s left to reliable automations and AI.
API integrations
Custom connections between platforms like Housecall Pro, QuickBooks, Stripe and HubSpot, built on official APIs and webhooks.
Workflow simplification
We map how work really moves through your business, cut steps that don’t need to exist, then automate the rest.
AI phone & chat assistants
AI receptionists that answer calls and website chats around the clock and file each enquiry in your job software, plus assistants that draft replies, sort inboxes and summarise calls. A person approves what matters.
Data & reporting
Numbers from every system in one dashboard or spreadsheet that updates itself.
Websites that feed your systems
Fast, clean websites whose forms flow straight into your CRM or job software.
IT & computer support
Setup, troubleshooting and accounts for the computers and tools your team relies on.
Automations we build
Real workflows, not buzzwords.
A few examples of the busywork we take off people’s plates. Every build is tailored to your tools and the way you work.
- Web form
- AI qualifies
- Job software
Lead to booked job
New enquiries are checked, tidied and created as customers and jobs, with an instant reply sent.
- Job done
- Invoice
- Pay link
Job done to paid
Finishing a job creates the invoice and texts a secure payment link. Payments sync back automatically.
- Incoming call
- AI answers
- Job software
Every call answered
An AI receptionist picks up when your team can’t, files the job in your software and puts urgent calls through to a person.
- Job complete
- Wait
- Review ask
Review requests
Happy customers get a timely, personal request for a review, without anyone remembering to send it.
- Inbox
- AI sorts & drafts
- Tasks
Inbox triage
AI labels incoming email, drafts replies for review and turns requests into tasks.
- All systems
- Sheet
- Weekly email
Owner report
Jobs, revenue and open estimates from every system, summarised and emailed each week.
Examples only. We confirm what each platform’s API and your plan support before quoting.
Spotlight
Running on Housecall Pro?
We build custom Housecall Pro integrations using its API and signed webhooks, connecting it to QuickBooks, Stripe, Twilio, Google and your CRM.
- Leads from your website created straight into Housecall Pro
- Job events pushed to text, email, Slack or Teams
- Review requests and reminders when jobs complete
- Live owner dashboards from your job data
How it works
Clear steps. No surprises.
Every project starts with understanding your workflow and ends with something you can rely on.
Tell us what’s slowing you down
Describe the busywork, the tools involved and what “better” looks like.
Workflow map & written quote
We confirm what each system supports and send scope, timeline and price in writing.
Build, test, refine
We build it, test with real scenarios and keep a person in the loop where it matters.
Launch & support
Go live with monitoring and documentation, plus a monthly care plan if you want one.
PRICING
Every project gets a custom quote, either a fixed price or an hourly estimate. Small fixes and big builds are both welcome. Larger projects may need a deposit before work starts. After launch, an optional monthly care plan covers monitoring, updates and fixes, and AI, phone and software usage is billed to your own accounts.
Get a quote
Case study
DeMonte Contracting
A plumbing and HVAC contractor serving four counties around Pittsburgh, running on Housecall Pro. The brief: answer every call and chat, and get every lead into Housecall Pro without anyone retyping it.
- An AI receptionist that answers calls around the clock, recognises returning customers and files each job in Housecall Pro
- Urgent calls put through to the office during business hours, and emergencies flagged to a person straight away
- A website chat assistant that takes service requests the same way
- A rebuilt website with its own booking form that Google Ads can count, and 170 old pages redirected so existing links still work
- A sister plumbing company on the same system, with calls handed over mid-conversation
- A private dashboard of every call, chat, cost and failed lead
How we work
Automation you can trust.
Official APIs first
We build on supported APIs and webhooks, so integrations don’t break every time a screen changes.
People in the loop
Customer-facing and financial steps start with human approval. You decide what runs on its own.
No lock-in
Once a project is paid in full, what we built for you is yours, and it’s documented.
Least access
Each integration only gets the permissions it needs. Keys are stored securely.
Who you’ll work with
One person, start to finish.
You’ll work directly with Ryan, who maps your workflow, writes the quote, builds and tests every automation, and looks after it once it’s live. The person you explain the problem to is the person who fixes it.
RyanFounder, One Zero Backspace
- You talk to the person who builds it
- A written quote before any work
- Replies usually within one business day
What kinds of businesses do you work with?
Small and growing businesses that run on software, especially service businesses using tools like Housecall Pro, Jobber, QuickBooks and HubSpot. If your team spends hours copying data between systems, we can help.
Do I have to switch software?
No. We work with the tools you already use and connect them. If something genuinely isn’t a good fit, we’ll tell you plainly.
Will AI make mistakes with my customers or data?
AI can get things wrong, so we design for it. Anything customer-facing or financial starts with a person approving it, and you decide when a step is trusted to run on its own. AI assistants only tell customers facts you’ve confirmed, and anything urgent goes straight to a person.
What if my software doesn’t have an API?
There’s usually still a way, such as webhooks, email parsing, scheduled exports or an automation platform. We’ll find the most reliable option.
How much does a project cost?
Every project gets a custom written quote with either a fixed price or an hourly estimate. Nothing starts until you approve it.
What happens after launch?
Most clients keep a monthly care plan: we monitor everything, update facts and prompts as your business changes, and fix anything a software change breaks. AI, phone and software usage is billed to your own accounts, so you see exactly what it costs.
How do I pay?
Invoices are sent electronically and can be paid online by credit or debit card through Stripe.
Who owns what you build?
You do. Once a project is paid in full, you own the deliverables created specifically for you. Third-party software keeps its own licence.
What if I need to cancel?
You can cancel any time. Cancel before work begins and you get a full refund. Cancel partway through and you only pay for work completed. See our Terms & Refund Policy.
Contact
What would you like to stop doing by hand?
Tell us a little about your tools and the busywork. We’ll follow up with questions or a written quote.
- Response timeUsually within one business day
- Next stepA written quote before any work